Are you an experienced Service Dispatcher with a background in heavy machinery or maritime maintenance? We are seeking a skilled professional to oversee daily service operations, coordinate a team of Service Technicians, and manage client relationships for a global company.
Key Responsibilities:
- Lead daily service planning and ensure timely, high-quality service delivery.
- Maintain customer satisfaction, ensuring swift resolution of issues and adherence to KPI targets.
- Manage workshop and resource allocation, support field technicians, and recommend spare parts/tools.
- Conduct technical investigations, quality checks, and produce detailed service reports.
- Maintain compliance with health and safety standards across all operations.
About You:
- Formal qualification in mechanical/electrical engineering or related field.
- 5+ years in maintenance planning within heavy machinery, ideally maritime.
- Strong communication, planning, and customer service skills with proficiency in SAP.
- Experience in training and supporting technical teams.
If you're a team player with a knack for customer service and operational planning, apply today to help drive service excellence for our clients across Victoria.
Liza Lemus
Recruitment Consultant
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
