Are you friendly, professional and focused on customer care?

Our client is seeking an enthusiastic candidate who will deliver a first-class service experience for a large Australia Government department in Mudoch, Western Australia

Job Description:
As a Customer Service Officer - Reception, you'll be the first point of contact, helping patients, visitors, and staff with enquiries, directions, and essential support. You'll provide professional and friendly service, ensuring the reception area operates smoothly and remains welcoming and accessible. This role requires excellent communication, customer service skills, and the ability to handle varying shift schedules with ease.

• Provide friendly and efficient service.
• Support patients, visitors, and staff with enquiries and information
• Casual role at $36 per hour with flexible shifts
• Supportive and collaborative working environment
• Comprehensive training in customer service within a hospital setting
• Greet hospital visitors and assist with wayfinding and general enquiries
• Ensure reception operates effectively by supporting courier deliveries and handling calls
• Provide support to non-English speaking visitors through access to translation services

Requirements:.

• You enjoy helping others and thrive in a dynamic environment.
• Excellent communication and problem-solving skills
• A strong focus on customer service, with experience in a customer-oriented environment
• High-level communication skills, both verbal and written
• Ability to work independently and handle a variety of tasks with accuracy
• Experience in a healthcare setting and familiarity with basic medical terminology (desirable)

Debbie Hewgill
Delivery Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856