L1 Desktop Engineer - Newcastle
Short Assignment - Immediate start
Start Date - Mid August
On-site Role
The Role
A top-tier client is currently seeking multiple Desktop Engineers - L1 to join a dynamic team for one of its major key project. This project is supporting a local government site.
You must be flexible to work extra hours and on the weekend/Public Holidays if required.
Key Responsibilities
- Perform remote or onsite troubleshooting on technical issues (PC or network related).
- Perform hardware swap (PC/Laptop/Peripherals).
- Able to prepare documentations (review/update based on technical findings).
- Local Government Customer Site - Will require someone trustworthy and reliable
- Able to train and guide others (process and technical basics).
- Punctual and able to work on various tasks (includes moving devices, boxes)
Skills and experience
- Must have 2+ years of solid desktop L1 support experience
- Good experience with troubleshooting and be able to work along infrastructure team - related to imaging, packaging, Microsoft administration, networking
- Strong stakeholder/client management experience
- Previous experience working with a local/state government client is desirable
- Excellent communication skills to engage with end customer and resolve their issues
- Attention to detail, punctual
- Must have full working rights
- A recent Police check is a bonus
If you are interested, click on the APPLY NOW button and send through an updated copy of your CV immediately.
Jyoti Dua
Divisional Manager
Let's Connect
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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