We have partnered with a large facilities organisation in need of dynamic, customer-oriented individuals for flexible Front of House/Reception roles. These positions are ideal for those seeking supplementary or ad-hoc work, offering a flexible, can-do attitude and availability on short notice.

Job Summary:

As a Front of House/Reception staff member, you will be an integral part of ensuring the smooth operation of our client's workplace. Your role will focus on delivering exceptional service to visitors and employees, ensuring they feel welcomed, supported, and well looked after. This role is perfect for individuals who are available for both scheduled leave coverage and short-notice absences.

Key Responsibilities:

• Greet visitors and employees warmly, ensuring a professional and welcoming environment.
• Manage visitor arrivals, including issuing access passes and ensuring proper access protocols are followed.
• Provide assistance with wayfinding and direct visitors to their destinations within the building.
• Respond to phone inquiries and emails promptly, ensuring excellent communication with internal and external stakeholders.
• Conduct regular workplace sweeps, ensuring the environment is tidy, functional, and stocked as needed.
• Support the preparation and coordination of workplace events, including setting up and maintaining spaces for meetings and gatherings.
• Assist with administrative tasks such as managing conference room bookings and resolving any scheduling conflicts.
• Proactively support the client's needs, including vendor management, workplace activations, and fostering strong relationships with employees and visitors.
• Monitor and address any maintenance or service requests, ensuring timely follow-up to ensure high standards of service.

Skills & Experience:

• A passion for hospitality and exceptional customer service.
• Strong interpersonal and communication skills, with the ability to engage effectively with employees and visitors at all levels.
• Prior experience in a front-of-house, receptionist, or hospitality role is highly regarded.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Excellent time management and organisational skills, with a proactive, detail-oriented approach.
• Flexibility to work on short notice for leave coverage and unexpected absences.
• A professional appearance and demeanor, representing the client's brand and values.

Key Qualities:

• Flexible and adaptable, with a positive, "can-do" attitude.
• Strong problem-solving skills with the ability to handle unexpected challenges.
• Comfortable working autonomously and as part of a team.
• Experience working in a fast-paced, service-oriented environment.

Working Hours:

• The role is on-call, with shifts required for leave coverage and short-notice absences.
• Hours will vary depending on availability and needs, with a typical range of Monday to Friday, 8:30 AM to 5:00 PM.

This is an excellent opportunity for individuals seeking flexible, supplementary work within a professional and dynamic environment. If you have a passion for customer service and enjoy interacting with people, we would love to hear from you.

Apply today and join our client's on-call roster!

Casey Oleary

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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856