Full Job Description

Our client is the largest and most beautiful independently owned memorial space in the Lower Hunter. They are seeking an experienced sales support officer with excellent communication skills.

About the Job:

You will be the first point of contact customers will have with the client either on the phone or face to face, therefore it is imperative that you are well presented, and have a customer first attitude that can make the whole customer experience bearable.

Your day will revolve around providing exceptional customer service at all levels of contact with internal and external customers. This includes answering calls, greeting customers, and making appointments, as well as any other ad hoc administration tasks required to help support the sales & administration team.


The ideal candidate would be able to:

• Present professionally
• Ability to work collaboratively with a team while maintaining empathy for families
• Communicate effectively with the public, both written and verbally
• Display a high level of initiative and attention to detail
• Work well in a team environment.
• Conduct themselves with a positive, empathetic approach
• Apply sound computer skills and knowledge

Desirable:

• An understanding of the funeral service industry and its operations, or ability to rapidly acquire industry knowledge
• Qualification in administration, information technology and/or secretarial studies, or evidence of training and experience in reception and administration skills
• Potential background in retail, hospitality, funeral industry and/or community services

If this sounds like the role you've been looking for Apply Now.

Bijay Tamang
Recruitment Consultant
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856